Andrew Lloyd Webber's biggest show closed on Broadway and came back stranger: a gutted mansion near Carnegie Hall where about sixty people at a time walk the corridors while the score plays around them. Diane Paulus directs, and the intimacy means performers sing inches from your face and occasionally address you directly. If you loved the Majestic production or missed it entirely, this is the only way to see Phantom in New York now.
What to expect
A walk-through experience across several floors of a converted townhouse, in small groups, with live singing at close range and rooms dressed as the Paris Opera's backstage, boxes and lake. Expect standing and stairs, masks, and moments where a performer picks you out of the group.
Good to know
- The venue is on West 57th Street near Carnegie Hall; the N, Q, R and W to 57th Street or the F to 57th Street are closest.
- Entry requires a valid photo ID and all guests must be at least thirteen.
- Guests under sixteen must be accompanied by an adult.
- You are on your feet and moving between floors, so wear shoes you can walk and climb stairs in.
- Group sizes are small and performers work at close range; if you dislike being singled out, hang back.
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Common questions
Is this the Broadway musical?
No. It is a separate immersive production created by Andrew Lloyd Webber and Diane Paulus, using the Phantom score but staged as a walk-through experience through a converted West 57th Street building rather than in a theatre.
Do I need ID?
Yes. Entry requires a valid photo ID, all guests must be thirteen or over, and anyone under sixteen must be accompanied by an adult.
Will I have to stand the whole time?
Largely yes. The experience moves audiences on foot across multiple levels of the building, so it involves standing and stairs rather than assigned seating.
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